Please note that there is no elevator access to seating in the mezzanine and balcony. For those with mobility issues, please contact the ticket services office for assistance with seating. McCain reserves the right to limit orphan seating.
Wheelchair-accessible seating is available with companion seating nearby. Inform the McCain ticket services office of special seating needs when ordering. Please note, the wheelchair area does not have physical seats, but has empty areas for patrons' wheelchairs. Please inform the ticket services office when ordering if you or your party needs mobility-restricted seating.
FM listening assistance devices are available. Please contact the office of McCain Auditorium at least 48 hours prior to the event at 785-532-6425. Patrons who use a TDD may contact the McCain ticket services office through the Kansas Relay Center at 1-800-776-3777 at least one month prior to the performance.
Sign language interpretation is available with one-month advance notice. Please call 785-532-6425 for more information.
Doors and late seating
Doors generally open 30 minutes prior to the performance start time. All events start promptly at the time listed on the ticket. Latecomers will be seated at the first appropriate pause in the program or at intermission, as determined solely by the artist and house staff.
Children and content
As a courtesy to our patrons, we ask that children under the age of 5 not be brought to performances, except where clearly noted. Children should be able to sit quietly throughout the entire performance. All children are required to have a ticket, even if guardians plan on holding the child in their lap during the performance. Disruptive children (as determined solely by McCain Auditorium) and their parents will be asked to leave the auditorium.
Our staff can answer questions about the age appropriateness or content of a show. However, you must ultimately be responsible for determining whether a show’s content is appropriate for you and your family.